Aya Ibiza

We understand you&#x2019;re excited to receive your order &#x1F970; Orders placed before 2 p.m. are shipped the same day (except Wednesdays and weekends). Delivery time depends on the chosen carrier:<ul><li style="font-size: 16px;">48 working hours with Colissimo</li><li style="font-size: 16px;">3-5 working days with Chronopost relay (Shop2Shop)</li></ul>To track the delivery of your order, click here.

We understand you’re excited to receive your order 🥰Orders placed before 2 p.m. are shipped the same day (except Wednesdays and weekends). Delivery time depends on the chosen carrier:. To track the delivery of your order, click here.

How long does shipping take?

Shipping & Delivery

I didn't receive my order confirmation, what should I do?

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How can I cancel my order?

How can I modify my order?

How do I purchase a gift card?

Orders

Which payment types do you accept?

I'm unable to pay online, what should I do?

Can I pay in installments?

How can I pay with my gift card ?

Where can I find my invoice ?

Payments

How do I track my order?

Which delivery option do you offer ?

How much does shipping cost?

How do I select delivery to a relay point?

How do I change my delivery address?

How can I change the delivery method?

Where do you ship?

My package was returned to sender, what should I do?

How can I return my order ?

What's your return & refund policy ?

Do you offer refunds?

Do I have to pay for my return ?

How long should a refund take to reach me?

Can I return a sale item?

Returns & exchanges

How do I choose the right size?

Where can I find stock availability ?

I received a defective or incorrect item, what should I do?

Products

How do I join the loyalty program?

What do loyalty program members get?

Loyalty Program

AYA Family

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About Us

How long does shipping take?Updated 7 months ago