I'm unable to pay online, what should I do?Updated 7 months ago
We're sorry hear you couldn’t complete your purchase 😔
Here are some tips:
- Ensure your card is valid, accepts online purchases and check your spending limit.
- After confirming your payment with your bank (via app or SMS code), wait to be redirected to our site to avoid connection loss.
- Try clearing your browser’s cookies and cache, or switching browsers.
If issues persist, please take a screenshot or short video and contact us with details so we can assist you.