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I'm unable to pay online, what should I do?Updated 7 months ago

We're sorry hear you couldn’t complete your purchase 😔

Here are some tips:

  • Ensure your card is valid, accepts online purchases and check your spending limit.
  • After confirming your payment with your bank (via app or SMS code), wait to be redirected to our site to avoid connection loss.
  • Try clearing your browser’s cookies and cache, or switching browsers.

If issues persist, please take a screenshot or short video and contact us with details so we can assist you.

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