Information about orders
Thank you for your trust 😊If you've provided a valid email, you’ll receive a confirmation email with your order number and a summary of purchased items within an hour. Please check your SPAM folder if you don’t see it.If no confirmation email arrive
Thank you for your order ☺To check your order status and track shipping, you have two options:. Orders are shipped the same day if placed before 2 p.m. (except Wednesdays and weekends). Once shipped, you’ll receive a tracking number via email.You can
Once your order is confirmed, our team promptly begins preparing it.We can cancel only if preparation or shipping has not started:. You can return the order within 14 days if it doesn't suit you.
After your order is confirmed, our team promptly begins preparing it in order to ship it as soon as possible.Modifications are only possible if the order hasn’t been prepared or shipped:. No changes can be made if preparation has started or the order
Gift cards are always a great idea 😉To purchase an Aya Ibiza gift card:. Gift card conditions: