Information about returns and exchanges.
We’re sorry to hear that your order didn’t meet your expectations 😔If you wish to return items for a refund, you have 14 days from delivery, provided items are :. Returns must be sent via Colissimo without signature (shipping costs will be at your c
Return conditions:. You have 14 days from delivery to return an item for a refund under the following conditions:. Returns must be sent via Colissimo without signature (shipping costs are at your charge). After processing, an immediate refund will be
Returns are eligible within 14 days from delivery. To receive a refund for a returned item, the item must meet these conditions:. Return shipping via Colissimo without signature is required (shipping costs will be at your charge). Once your return is
For standard returns, shipping costs are covered by the customer. Returns must be sent via Colissimo without signature. If the return is due to an error or defective product, please contact us to report the issue.
Once your item is received, the refund processing time is 7 business days (return processing + refund issuance).
Yes, absolutely! ☺